Turning a Complex Healthcare IT Portfolio Back into a Strategic Asset
A large healthcare provider stabilised a fragmented IT portfolio by resetting governance, rebuilding platform foundations and restoring executive confidence through disciplined, senior-led intervention.
Establishing Operational Clarity in a Complex Service Organisation
A technology services provider restored operational maturity by redefining its service model, resolving vendor deadlock and creating a clear, scalable IT operating framework.
From Informal Practice to Operational Discipline
A state-wide rail operator strengthened service reliability by establishing clear process governance, aligning technology to enforce adherence and creating a measurable baseline for operational maturity.