Recovering $9 Million Through Automated Revenue Reconciliation
Over $9 million was recovered in four months by automating large-scale SIM reconciliation and eliminating revenue leakage caused by untracked connections.
From Invisible Cost to Automated Control
Large telecommunication company regained control of mobile assets by automating lifecycle validation, recovery and compliance, eliminating cost leakage and security risk without adding operational overhead.
Governing a Federated Enterprise Through Automation
A Tier-1 bank reduced friction across a federated operating model by redefining ownership, modernising governance and automating enterprise workflows at scale.
Streamlining Patient Transfers Through Digital Care Logistics
A large healthcare network improved patient flow and reduced operational cost by automating continuity-of-care workflows and treating bed capacity as a managed, real-time asset.
Restoring Delivery Velocity in a Complex Multi-Vendor Environment
A Tier-1 financial institution regained delivery momentum by embedding senior, self-sufficient expertise into a congested multi-vendor program, reducing friction, stabilising governance and lifting delivery quality.
Establishing a Trusted Source of Truth at Scale
A major financial institution restored confidence in its CMDB by standardising asset language, optimising discovery and reconciling multiple data sources into a single, governed source of truth.
Restoring Clarity to Internal Services at Enterprise Scale
A major telecommunications provider transformed fragmented internal services into a unified, self-sustaining platform, improving visibility, reducing manual effort and empowering internal teams.
Establishing End-to-End Control of the Asset Lifecycle
A large telecommunications provider extended its service transformation by introducing clear asset definitions, lifecycle governance and real-time visibility across its technology estate.
Designing a Digital Backbone for a Patient-Centred Care Model
A rehabilitation provider established a clear digital foundation for growth by mapping the end-to-end patient journey and defining the processes required to support personalised care at scale.
Achieving Platform Self-Sufficiency by Breaking Vendor Lock-In
A major telco regained control of its ServiceNow platform by eliminating vendor dependency and empowering internal teams to own their systems with confidence.
From Custom Fragility to Certified Standard
A global observability platform replaced a fragile ServiceNow integration with a certified, upgrade-safe connector, simplifying adoption, reducing support burden and enabling customers at scale.
From Fragile Integration to Native Automation
A global communications platform strengthened its enterprise offering by replacing a fragile integration with a native, upgrade-safe ServiceNow connector, enabling automated crisis communications at scale.